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SDC101 – Discover Salesforce Data Cloud Fundamentals

Duration: 3 Days | Price: $2,700

  • 04/14/2025 - 04/16/2025

    8:30 am PT - 5:00 pm PT

    Live | Open

    Price: $2700
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  • Guaranteed to run

    04/28/2025 - 04/30/2025

    8:30 am CT - 5:00 pm CT

    Live | Open

    Price: $2700
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  • 04/28/2025 - 04/30/2025

    8:30 am PT - 5:00 pm PT

    Live | Open

    Price: $2700
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  • Guaranteed to run

    05/19/2025 - 05/21/2025

    8:30 am CT - 5:00 pm CT

    Live | Almost Full

    Price: $2700
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  • 06/02/2025 - 06/04/2025

    8:30 am PT - 5:00 pm PT

    Live | Open

    Price: $2700
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Summary

Learn the fundamentals of leveraging customer data across Salesforce applications with SDC101 in Discover Salesforce Data Cloud Fundamentals. This 3-day instructor-led product training offers in-depth knowledge on importing and standardizing data aligned with the Customer 360 Data Model. You’ll also gain insights into configuring unified profiles using identity resolution rulesets, match rules, and reconciliation rules.

Throughout the SDC101 course, you’ll explore how to implement calculated and streaming insights, create data segments, and add automation to trigger product actions that enhance real-time, personalized, data-driven experiences. These techniques help drive customer engagement and improve business success, giving your team a lot of value in leveraging Salesforce Data Cloud effectively.

Key Skills

When you complete SDC101, you will be able to:

  • Explain the core capabilities and benefits of using Salesforce Data Cloud as a product.
  • Navigate key product features and functionality.
  • Differentiate between data model types using normalized and denormalized structures.
  • Utilize the Data Dictionary to log information and prepare it for ingestion.
  • Connect and ingest data into Data Cloud.
  • Harmonize data by mapping to the Customer 360 Data Model.
  • Configure identity resolution rulesets, match rules, and reconciliation rules to unify items into a single profile.
  • To support office operations and decision-making, generate real-time insights using calculated and streaming data.
  • Create data segments and activate them within your cart of marketing tools, ensuring the right items reach the right audience.
  • Gain much expertise in managing and optimizing Salesforce Data Cloud for business success.
  • Learn how organizations have moved to the Data Cloud to enhance efficiency and data-driven decision-making.
Course Outline

Introduction to Salesforce Data Cloud

  • Define Salesforce Data Cloud
  • Explore Core Capabilities and Benefits
  • Navigate Key Features and Functionality
  • Examine Data Cloud Use Cases
  • Review Provisioning and Configuration Options
  • Identify Roles and Permissions

Data Modeling Overview

  • Define Key Data Modeling Terminology
  • Identify Data Modeling Objects, Fields, and Relationships
  • Compare Normalized and Denormalized Data Structures
  • Define Primary and Foreign Keys

Data Preparation

  • Review Data Usage Ethics
  • Identify Data Sources
  • Log Data Using a Data Dictionary

Data Modeling with Salesforce Data Cloud

  • Examine the Salesforce Customer 360 Data Model
  • Compare Data Model Types Used in Data Cloud
  • Define Data Cloud Object Categorization
  • Identify the Functionality of Primary and Foreign Keys in Data Cloud

Data Ingestion

  • Define the Data Ingestion Process
  • Examine Data Space Use Cases
  • Identify Data Cloud Connectors and Data Sources
  • Explore Data Ingestion Features in Data Cloud
  • Define Batch and Streaming Data Transforms for real-time information

Data Harmonization

  • Define Key Data Harmonization Concepts
  • Understand the Value of Data Harmonization
  • Explore Data Cloud Mapping Capabilities

Unified Profiles

  • Define Identity Resolution
  • Review the Profile Unification Process
  • Identify Key Differences Between a Unified Profile and a Golden Record
  • Configure Identity Resolution Rulesets, Match Rules, and Reconciliation Rules
  • Inspect Identity Resolution Results

Data-Driven Insights

  • Define Calculated Insights
  • Define Streaming Insights
  • Identify Key Differences Between Calculated and Streaming Insights
  • Review Options for Building Insights
  • Examine Formula, Calculated Insight, Streaming Insight, and Segment Operator Use Cases

Data Segmentation and Data Actions

  • Define Key Data Segmentation Terminology
  • Create Data Segments in Data Cloud
  • Implement Calculated Insights and Suggested Values in Segmentation
  • Publish Data Segments Using Activations
  • Trigger Targeted Automation and Integrations Using Data Actions
Audience

This SDC101 course is designed for administrators and office business analysts supporting Salesforce Data Cloud implementations. It also serves as a foundation for those working toward their Data Cloud Consultant credential.

If you want to enhance SDC101 skills, master data-driven decision-making, and streamline your product strategies, this course is necessary. Many organizations have moved to Salesforce Data Cloud to optimize their operations—don’t miss out on this offer. 

Add it to your cart today and move toward Salesforce Data Cloud expertise.

Certifications

This class helps prepare for the Salesforce Data Cloud Consultant credential.