Salesforce Certification Verification: How to Verify and Why It Matters

The Salesforce ecosystem is projected to create 9.3 million new jobs and generate $1.6 trillion in new business revenues globally by 2026. This growth is caused by the increasing demand for digital transformation and efficient customer management solutions in different industries. However, the recent estimates show a noticeable talent gap since only around 200,000 professionals worldwide hold a verified Salesforce certification. This highlights the growing importance of Salesforce Certification Verification in identifying qualified talent and maintaining trust in the ecosystem. As the ecosystem evolves, professionals are strongly encouraged to upskill and diversify their expertise to remain relevant and in demand.

In this article, we’ll take a deep dive into Salesforce certification and verification. You’ll learn why these credentials matter, how to verify them, and best practices for certification management. We’ll wrap up by sharing training opportunities to help you accelerate your career and deepen your Salesforce expertise.

What is Salesforce Certification Verification?

Currently, Salesforce offers 40 certifications ranging from fundamental to advanced and expert levels. After passing specific examinations, Salesforce administrators, developers, marketers, business leads, and analysts receive appropriate certifications. Salesforce only awards these certifications to professionals who have exhibited proficiency and expertise in their technology and products.

A Salesforce Certification Verification confirms that your certification is valid and active. An SFDC certification allows organizations and employers to have the assurance that their staff members and prospective hires truly have the right skills. In fact, Salesforce even offers a public Credential Verification Portal where anyone can enter a certified professional’s name or email to verify their credentials. The system then displays their certified status, the type of certification held, and the date it was earned.

Here’s a short list of Salesforce Certification Verification users and how they use it:

• Employers and Hiring Managers: Confirm the skills of job candidates or employees, and check credibility to avoid skill mismatch.

• Recruiters and Staffing Agencies: Check certifications to match qualified candidates with specialized Salesforce roles. 

• Clients and Project Stakeholders: May request proof of certification before fully trusting a consultant, agency, or implementation partner with their Salesforce projects.

• Salesforce Partners: Require its consulting and ISV partners to maintain a certain number of certified staff to meet partner tier requirements.

• Certified Professionals: Use verification to share the proof of their credentials on resumes and profiles.

Verification helps maintain the integrity and trust of the Salesforce certification system. This is crucial for transparency, accountability, and professional credibility.

How to Verify a Salesforce Certification

Depending on the verification goal, you can use two sites to track Salesforce certifications: Trailblazer.me and Webassessor. 

Webassessor is the website you use to sign up for Salesforce certification exams and keep track of your test results and status. On the other hand, Trailblazer.me is your personal profile on Salesforce’s Trailhead platform. It shows your certifications, badges, and other achievements, so employers can see everything you’ve done in the Salesforce ecosystem. To have a Trailblazer profile, you must create a Trailhead account first.

Here’s how you can do a Salesforce Certification Verification:

• Using the Salesforce Credential Verification Tool

Step 1: Go to the Salesforce Credential Verification page (https://trailhead.salesforce.com/credentials/verification)

Step 2: Enter the name or email address of the professional you want to check in the search bar.

Step 3: Click “search” and browse through the results. It will be easy to determine if the person has certifications because their profile will appear, showing their full name, verified certifications, certification issue dates, and certification status (active/inactive).

• Verification via Webassessor (internal method)

If you’re an employer, training provider, or candidate with access to Webassessor (Kryterion’s testing platform for Salesforce), you can also verify certifications directly through your candidate dashboard. This method is mainly used by the certified professionals themselves, but can also be used by admins managing internal certifications for a team.

Step 1: Go to the official Webassessor website (https://www.webassessor.com/salesforce) and log in to your account.

Step 2: Once logged in, you’ll get access to the Candidate Dashboard.

Step 3: Click on the “My Assessments” or “Completed Assessments” tab, where all your exam history, certification status, and upcoming maintenance exams are listed.

Step 4: Although the webassessor does not provide public links, you can download a PDF of your certification history if you need proof. 

For a more organized tracking of your certification, it is best to link your Trailhead and Webassessor accounts. This ensures that both are updated with the same name and email. Hence, building better credibility. 

Why Certification Verification Matters

Contrary to what many may believe, the Salesforce Certification Verification is not just for formality. It’s a critical step that matters to different stakeholders:

• For Employers

It helps hiring managers confirm that a candidate truly has the skills and knowledge they need. Hiring managers looking to fill highly technical roles benefit the most from this since it helps directly validated expertise that can impact your Salesforce implementations. Without verification, businesses are at risk of hiring individuals who lack hands-on experience or the required competencies.

• For Clients and Partners

When working with external Salesforce partners or consultants, verified certifications serve as a quality benchmark. They signal that the individual or team has met Salesforce’s rigorous standards. Verifying certifications helps protect you against misconfigurations, compliance issues, and security risks.

• For Certified Professionals

When professionals share verifiable credentials, it instills confidence in their skills and professionalism. This is very important for those who face clients on a daily basis, such as freelancers, or for those who chase career advancement. Verified certifications also differentiate a professional from the rest of the job market. It enhances your credibility on resumes, LinkedIn, and professional platforms, making you more attractive to recruiters and employers looking for proven talent.

Common Issues in Salesforce Certification Verification

Having an official tool in place does not exempt Salesforce from experiencing some issues. This can range from certifications not appearing to incorrect entry of data. Here are some of the common issues in Salesforce certification verification and how you can fix them:

• Certificate Not Found

One of the most frequent issues encountered during verification is the certificate not showing up. However, a “No results found” does not always mean the person isn’t certified; it could be caused by input errors or private settings. The first thing to do is to check whether the name and email address are spelled correctly and the certification holder has set their Trailhead profile to public. Then, you can ask the certified individual for their Webassessor ID or a direct link to their Trailblazer profile. 

• Inactive or Expired Certifications

Not complying with the required maintenance exams can result in the certification being marked inactive or even expired. To fix this, you need to log in to Trailhead and complete the required maintenance modules. Salesforce’s release cycles usually happen three times a year, so it is important to always keep updated. 

But if the certification has already expired, you might need to retake the full exam to regain your status.

To avoid these common issues, it’s important to log in to your Trailhead and Webassessor accounts regularly. This allows you to keep your personal information up to date, track upcoming maintenance requirements, and ensure your certifications remain active and publicly verifiable. Staying proactive helps you maintain the credibility of your credentials and avoid unexpected lapses in certification status.

Unlock Career Opportunities with Expert Salesforce Training

The Salesforce Certification Verification is a powerful way to showcase your skills, but it’s only part of the journey. Standing out from the rest of the job market and making an impact requires you to go through the right training, guidance, and real-world knowledge.

At CloudWise Learning, we go beyond just verification. We are committed to helping you be confident in applying your knowledge on Salesforce. Professionals at any level can deepen their expertise with our expert-led and hands-on Salesforce courses. Our instructor-led training covers a range of Salesforce roles and skill levels. Whether you’re a beginner or a seasoned professional, CloudWise can give you the tools to grow your career and make a lasting impact in your organization. 

Ready to take the next step? Explore our classes and find the course that fits your goals. With CloudWise Learning, you’re not just preparing for an exam—you’re preparing for a stronger career.

Connect with us today to start!